Quality Policy Statement
V.1.1
Date Published –21 November 2019
It is the policy of Grange Quarry Ltd to conduct its operations in a manner that ensures that it provides defect free products and services to its customers on time and within budget.
The management is committed to:
- Developing and improving the Quality Management System (QMS)
- Continually improving the effectiveness of the QMS and
- Enhancing customer satisfaction.
The management has a continued commitment to:
- Ensuring that customer needs and expectations are determined and fulfilled with the aim of achieving customer satisfaction
- Communicating throughout the organisation the importance of meeting customer needs and all relevant statutory and regulatory requirements
- Establishing the Quality Policy and setting quality objectives at relevant functions, levels and processes
- Ensure that the management reviews set and review the quality objectives, and report on the internal audit results as a means of monitoring and measuring the processes and the effectiveness of the QMS.
- Ensure the availability of resources.
All personnel understand the requirements of this Quality policy and the company complies with all relevant statutory and regulatory requirements. The company constantly monitors its quality performance and implements improvements when appropriate.
This Quality Policy is regularly reviewed in order to ensure its continuing suitability.
Copies of the Quality Policy are made available to all members of staff and to relevant interested parties. Copies of the minutes of Management Reviews, or extracts thereof, are provided to individual members of staff in accordance with their role and responsibilities as a means of communicating the effectiveness of the QMS.
Grange Quarry Ltd operates a Quality Management system that has gained BS EN ISO 9001: 2015 certification, including aspects specific to the production and supply of aggregates and ready mixed concrete.